AN INITIATIVE OF THE NC DEPARTMENT OF HEALTH AND HUMAN SERVICES - DIVISION OF MENTAL HEALTH, DEVELOPMENTAL DISABILITIES AND SUBSTANCE ABUSE SERVICES

Do You or Someone You Know Need Help with a Crisis?

CALL 911 if this is a medical or life threatening emergency.  If you need the police, ask for a CIT officer. They have received extra training on handling these situations.  If this is NOT a medical or life threatening emergency, look in the directory below for resources in your county.

NC Crisis Solutions Initiative

Healthcare, government, law enforcement, and community leaders in North Carolina have come together to find better ways to help people in a mental health or substance abuse crisis. The Crisis Solutions Coalition is working to decrease the use of emergency departments and to increase the use of other services to help individuals quickly resolve the crisis and get back to their homes, families, friends, and work.

The Crisis Solutions Initiative is addressing the numbers of avoidable visits and the long stays in emergency departments for people who are looking there for help in a behavioral health crisis.  The initiative is focusing on Identifying and implementing the best known strategies for crisis care. The initiative is building partnerships between hospitals, service providers and other community responders. With earlier intervention strategies that prevent crisis altogether, each community in North Carolina can benefit from strengthened supports to help people.

Fact sheet about North Carolina’s mental health and substance abuse challenges.
In-depth overview of the new Crisis Solutions Initiative.

Solutions News

Crisis Solutions Initiative Conference Held

DSC_7538On January 20, 2015, the NC Practice Improvement Collaborative and the Crisis Solutions Initiative sponsored a conference on crisis services, inviting four leaders in the field to present. Speakers included David Covington, CEO and president of Recovery Innovations; Mary Smith, Executive Director, REAL Crisis Intervention, Inc.; Larry Villano, Chief Operations Officer of Terros and the Clinic Operations Director for the Choices Network of Arizona; and Becky Stoll; Vice President, Crisis and Disaster Management of Centerstone. In addition, Dr. Aldona Wos, Secretary, North Carolina Department of Health and Human Services, presented her vision for the State: to eliminate stigma; to embrace the use of technology to its fullest extent; to promote community-based services at the time and place care is needed; to provide inpatient care as close to home as possible, combined with appropriate transitional services; and to support the recovery model for all people with mental illness.

One hundred sixty-three providers, LME/MCO staff, state agency staff, consumers, and advocates attended the meeting and evaluated it highly. PowerPoint presentations are available for download and video from the conference will be available by February 6.

View a write-up of the conference from North Carolina Health News.

View more detailed information about this conference.

Focusing in on Crisis Prevention

The Division of Mental Health Developmental Disabilities and Substance Abuse Services recently released a revised Comprehensive Crisis Prevention and Intervention Plan in an attempt to help people better prepare for and prevent behavioral health crisis.

When crisis happens in people’s lives and they are unprepared, that crisis often times is very disruptive to a person’s recovery. Effective Comprehensive Crisis Prevention and Intervention Plans are tools that help individuals avoid unnecessary visits to emergency rooms and inpatient hospital stays. The revised Comprehensive Crisis Prevention and Intervention Plan outlines the steps to prevent a crisis from occurring and helps you think about how to prevent a minor crisis from turning into a catastrophe.

Find more information on the Comprehensive Crisis Prevention and Intervention Plan …