AN INITIATIVE OF THE NC DEPARTMENT OF HEALTH AND HUMAN SERVICES - DIVISION OF MENTAL HEALTH, DEVELOPMENTAL DISABILITIES AND SUBSTANCE ABUSE SERVICES

Do You or Someone You Know Need Help with a Crisis?

CALL 911 if this is a medical or life threatening emergency.  If you need the police, ask for a CIT officer. They have received extra training on handling these situations.  If this is NOT a medical or life threatening emergency, look in the directory below for resources in your county.

NC Crisis Solutions Initiative

Comprehensive Crisis Prevention and Intervention Plan

Healthcare, government, law enforcement, and community leaders in North Carolina have come together to find better ways to help people in a mental health or substance abuse crisis. The Crisis Solutions Coalition is working to decrease the use of emergency departments and to increase the use of other services to help individuals quickly resolve the crisis and get back to their homes, families, friends, and work.

The Crisis Solutions Initiative is addressing the numbers of avoidable visits and the long stays in emergency departments for people who are looking there for help in a behavioral health crisis.  The initiative is focusing on Identifying and implementing the best known strategies for crisis care. The initiative is building partnerships between hospitals, service providers and other community responders. With earlier intervention strategies that prevent crisis altogether, each community in North Carolina can benefit from strengthened supports to help people.

Fact sheet about North Carolina’s mental health and substance abuse challenges.
In-depth overview of the new Crisis Solutions Initiative.

Solutions News

Focusing in on Crisis Prevention

The Division of Mental Health Developmental Disabilities and Substance Abuse Services recently released a revised Comprehensive Crisis Prevention and Intervention Plan in an attempt to help people better prepare for and prevent behavioral health crisis.

When crisis happens in people’s lives and they are unprepared, that crisis often times is very disruptive to a person’s recovery. Effective Comprehensive Crisis Prevention and Intervention Plans are tools that help individuals avoid unnecessary visits to emergency rooms and inpatient hospital stays. The revised Comprehensive Crisis Prevention and Intervention Plan outlines the steps to prevent a crisis from occurring and helps you think about how to prevent a minor crisis from turning into a catastrophe.

During your Comprehensive Crisis Prevention and Intervention Planning, you will find information about Psychiatric Advance Directives.

Psychiatric Advance Directives are legal instruments that may be used to provide a record of a competent person’s specific instructions or preferences regarding future mental health treatment, in preparation for the possibility that the person may lose capacity to give or withhold informed consent to treatment during acute episodes of psychiatric illness. A Psychiatric Advance Directive can help you to stay empowered even in a crisis and is another useful tool for managing your recovery and preferences for care.

For more information on the Comprehensive Crisis Prevention and Intervention Plan or the Psychiatric Advance Directive, please visit our  Information for Individuals and Families page.